Privacy & Policies

We are committed to protecting the privacy and personal information of our donors, volunteers, website visitors, and beneficiaries. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect the following types of personal information:

  • Name, Email, Phone Number

  • Mailing Address

  • Donation Amount and Payment Details

  • National ID (in certain donation/Zakat cases)

  • Messages or inquiries submitted through our contact form

We collect this information only when you voluntarily provide it through donation forms, contact forms, or newsletter subscriptions.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process donations and send receipts

  • To confirm Zakat eligibility (where applicable)

  • To respond to your inquiries

  • To send you updates, newsletters, or campaign alerts (if opted-in)

  • To improve our services and website user experience

💡 We do not sell, trade, or rent your personal information to any third parties.

3. Payment Information

All online payments are processed through secure, third-party payment gateways (e.g., PayPal, Stripe, Bank Transfer). We do not store or have access to your credit/debit card details.

4. Data Protection & Security

We take reasonable steps to ensure that your data is secure, including:

  • SSL encryption on our website

  • Restricted access to personal data

  • Secure servers and firewalls

5. Use of Cookies

Our website uses cookies to enhance your browsing experience. These cookies help us:

  • Track website traffic via analytics tools

  • Remember your preferences

  • Improve website performance

You can disable cookies via your browser settings at any time.

7. Beneficiary Data

Data related to the families and children we support is strictly confidential. We share stories and photos only with consent and in accordance with ethical storytelling guidelines.

8. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent for communication

  • Request clarification on how your data is used

Please contact us at info@ahsaastrust.org for any such requests.

9. Updates to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with a revised effective date.

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